FABRIC CONTENT:

Our sheer garments are made with pure silk georgette or pure silk chiffon saris. The remainder of our silk items are made with a strong pure silk crepe.

FABRIC CARE:

Wash clothing separately in cold water by hand or in a net bag on delicate using mild detergent. Hang dry. Steam iron if desired.

CARING FOR PATCHED SILK:

Wash clothing separately in cold water by hand or in a net bag on delicate using mild detergent. Hang dry. Steam iron if desired.

If a patch seems to be lifting at the edges, it can easily be re-attached.

• Place a piece of white cotton fabric on the ironing board (in case the glue from the patch seeps through the fabric onto your ironing board.).
• Place the silk fabric with the area to be patched in a single layer on the white cotton.
• Place the patch over the fabric flaw on the silk fabric.
• Cover the silk fabric and the patch with a presscloth - a thin layer of cotton fabric.
• Press the patch on firmly through the presscloth with the iron temperature set to high. Repeat as necessary.
• Allow the patch to cool before moving the silk fabric off the ironing board.

LOST A PATCH?

• Email us a picture of where you need a patch and we can mail a replacement to you. You can send the email to [email protected]

Shipping Calculated at Checkout

You will have the option at checkout to select local pick-up or delivery. If you choose delivery, you will be presented with a few different delivery options to choose from on the checkout page.

We will send you tracking information when we fulfill your order.

We aim to ship the next day (not including weekends) unless a pandemic slows us down, in which case we will ship within 5 days. Generally your shipment will arrive to you within 5 business days after you place your order online.

Our Exchange Policy

No Cash Refunds

Our Exchange Policy

We are happy to offer an exchange or a store credit for products returned in their original condition within 7 days of purchase. 

Within North America

€10 Return Shipping from the Canada and US. If you are located in Canada or the Contiguous United States, we will send you a shipping label at a cost of €10 that we will deduct from your return. The process is really easy! Click the green link below.

Outside of North America

If you are returning a purchase from outside North America, you can still click on the green link below to begin the process.

CLICK HERE TO BEGIN YOUR REFUND TO STORE CREDIT OR EXCHANGE   

The Fine Print

WABI SABI AND SALE ITEMS ARE NOT ELIGIBLE FOR REFUND OR EXCHANGE.

If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange. Please let us know in advance if you require more than 7 days and we will try to accommodate you.

To be eligible for an exchange, your item must be unused and in the same condition that you received it, tags attached. Customers are responsible for shipping the item back to the store.

Gift cards are non-refundable.

With regards to our Avatar chiangmaicctv Pure Silk Upcycled Vintage Collection:

Opting for vintage saris guarantees the uniqueness of our items and aligns with a sustainable lifestyle. However, it's important to note that this choice may result in occasional imperfections. Rest assured, we've thoroughly inspected each garment, addressing any issues by mending or patching as needed.

We are happy to send patches or exchange any piece that you discover has imperfections that you had not anticipated within 7 days of purchase.